Shipping - Delivery - Returns
Shipping - Delivery
Items are generally dispatched within 1-3 days of receipt of payment.
Expedited delivery: 1-3 days from shipment.
Cost of expedited shipping in Italy:
for orders over €. 75,00 free shipping
for orders worth between € .39,00 and €. 75,00 shipping cost € .3,90
for orders of less than € .75,00 shipping cost € .6,99
For cash on delivery, the cost has increased by € .5.00
For shipments to areas other than Italy, please contact us.
In any case, the delivery times are to be considered purely indicative and we are not responsible for any delays.
If you would like to have the tracking code to follow the results of the shipment, ask for it when ordering.
The goods travel at the recipient's ris
Returns
To make a return it is essential to have our authorization. In any case, we will only be able to authorize returns of unused products, not tampered with, in their original condition and without any further element that in our opinion has compromised their integrity.
The return, if authorized, is sent at the expense of the buyer and by courier indicated by the seller. In any case, the cost charged to the customer cannot exceed € 12.00 and will be communicated to the customer upon authorization of the return. If the seller authorizes the return, he will return the amount of the product purchased to the customer. The refund will be made upon receipt of the return after verifying that the reasons for excluding the return do not exist. The amount returned to the customer will be equal to the cost of the item, less the collection fees. The amount relating to the shipping cost of the purchase will not be returned. From the amount thus determined to be reimbursed to the customer, the cost of shipping the return will be retained.
In any case, returns will not be authorized for items made to measure and / or on specific customer request and / or personalized and / or similar since, by their very nature, these articles are aimed exclusively at satisfying the requests made by the customer to the act of ordering the customized and / or customized product and / or on specific and / or similar requests.